Quetix watches your support inbox, pulls new messages, and rewrites them as structured tickets — priority, category, contact, company, sentiment, and routing. All extracted locally, all editable, all before your coffee cools.
The iOS companion puts your full inbox in your pocket. Bottom-tab navigation, quick-action shortcuts, and the same AI-extracted priority chips — optimised for iPhone. Plus an App Clip so teammates can preview a ticket without installing the full app.
Tap a shared ticket link in Safari. Quetix launches in seconds via App Clip, showing the full ticket with priority, category, and contact. One tap to install the full app.
Quetix handles the tedious part — reading, categorizing, routing — so your team can spend time on the work that matters.
Priority, category, contact, company, sentiment, product area, a one-sentence summary, and routing — all pulled from the email body by Claude.
Match by category, sender, or subject. Auto-set priority, route to a team, or close thank-you notes automatically — applied at ingestion time.
Volume trends, priority mix, extractor confidence, and top-company leaderboards — all updated live as tickets land.
People and companies appear as tickets come in — with ticket count, urgent count, sentiment history, and last-seen. No manual CRM wiring.
One click exports every field on every ticket. Your data is yours — no lock-in, no vendor export ticket required.
Tickets and credentials live in SQLite on your machine. No multi-tenant cloud. No telemetry home. Your inbox is your business.
Install Quetix on the machine you want triage to run on. Connect a mailbox. Walk away.
Gmail, Outlook, iCloud, or any IMAP. Use an app password. Credentials stay on your machine.
Every 60 seconds, new messages run through Claude for structured field extraction. No mailbox mutations — read-only.
Tickets land with priority, routing, and category already set. Use rules to auto-close thank-you notes, route outages on-call, and more.
Quetix ships as a native desktop app for Mac and Windows, an iOS companion for triage-on-the-go, and an open self-host for engineering teams.
Electron app. Bundles the extractor, server, and database. Runs entirely on your machine.
quetix · .dmg / .exeTriage from your phone. Connects to your desktop install or a hosted instance.
net.quetix.souriappsClone the repo, run npm run dev, connect an inbox. MIT-style license.
Quetix is local-first. We don't run a server that sees your tickets. Email bodies go to Anthropic's Claude API for extraction — using your own API key — and nothing else leaves the machine Quetix runs on.