Terms of Service

📦What Quetix is

Quetix ("the Software") is a local-first email-to-ticket application provided by Souri Apps LLC ("Souri Apps", "we", "us"). The Software polls email inboxes you configure, extracts structured ticket fields, and stores them in a local SQLite database on your machine.

These Terms govern your installation and use of the Software. If you do not agree, do not install or use Quetix.

📜License grant

Subject to these Terms, Souri Apps grants you a non-exclusive, non-transferable, revocable license to install and run the Software on machines you own or control.

The specific grant and restrictions are detailed in the End User License Agreement, which is incorporated into these Terms by reference.

🔑Your responsibilities

You are responsible for the mailboxes you connect, including having authority to access and process their contents.
You are responsible for credentials (IMAP passwords, app passwords) you enter into Quetix, including their rotation and revocation.
You are responsible for your own Anthropic API key and any charges incurred with Anthropic.
You are responsible for backup of your Quetix data.

🛑Restrictions

You may not:

Use Quetix to access mailboxes you are not authorized to access
Use Quetix to process content in violation of law or applicable contracts
Remove or alter any copyright or attribution notices
Use Quetix to harass, defame, or cause harm to any person

🔄Third-party services

Quetix integrates with third-party services, including Anthropic's API for field extraction and IMAP providers you configure. Your use of those services is governed by their own terms and privacy policies. Souri Apps is not responsible for their availability, accuracy, or pricing.

⚠️Disclaimers

INTRAY IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI extraction results are probabilistic. You are responsible for reviewing extracted fields for accuracy before acting on them, especially for urgent, security-sensitive, or legally significant tickets.

💣Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOURI APPS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SOFTWARE.

Our aggregate liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid Souri Apps for the Software in the twelve months preceding the claim (which may be zero).

🌍Governing law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws provisions. Exclusive jurisdiction and venue lie in the state or federal courts located in San Francisco, California.

📝Changes

We may update these Terms periodically. Updates are reflected on this page with a new Last updated date and called out in the changelog. Continued use of Quetix after changes constitutes acceptance.